The four most critical elements of IT success

2021-12-16 07:55:42 By : Mr. Reemon Chi

There is no doubt that the past 18 months have been challenging for all companies, but no department needs to shoulder the burden of change more than IT.

New operations have increased demands and expectations for performance, security, manageability, and stability-these are the four important pillars of IT success. For some people, this means piecing together solutions. But for PC clusters based on the Intel vPro® platform, all four aspects are included in one solution.

Intel vPro platform is now available in the 15th generation, which brings together the key components of a desktop or laptop computer to create the best experience for enterprise users.

Intel regularly predicts future needs-such as working from home. The Intel vPro platform had remote management capabilities in the early days, but it could only run through a wired network. Since then, the function has been developed to be able to work wirelessly, and now you can use Intel® Endpoint Management Assistant to support endpoint management through the cloud. Matthew Harrison, an expert on Intel enterprise PC client technology solutions, said: "It allows us to go beyond the firewall. This is a good time because everyone is at home now."

Manageability is just one of the pillars Intel vPro is committed to providing IT customers. Similarly, Intel focuses on performance, security, manageability, and stability through the Intel vPro platform. Here are what IT professionals need to know when prioritizing all four pillars, and some examples of how Intel vPro equipment can use each pillar to strengthen all other pillars.

Improve the quality of Zoom meetings. It has automatic light adjustment, multiple field of view options and a microphone with noise reduction.

Among all pillars, performance will never be forgotten. The Intel vPro platform is optimized to ensure that other requirements (such as security) are not compromised.

"The safest environment will not let other people in," Harrison pointed out. "But it's not very productive."

For example, Intel® Threat Detection Technology (Intel® TDT) is part of the Intel® Hardware Shield, dedicated to the Intel vPro platform, based on a library that catalogs normal CPU performance, which may affect the CPU Cause a considerable burden. The Intel vPro platform is supported by the 11th generation Intel® Core™ vPro® processor equipped with an integrated graphics controller (GPU), so Intel TDT can transfer this workload to the GPU. Here, it will not affect the processing power and can detect abnormal behaviors, such as crypto mining attacks.

In today's business environment, the disturbed workforce introduces a complex security environment. Employees make independent choices about their systems, or they leave their PCs continuously powered on and often left unattended. For example, when patching, this can make IT professionals very uncertain about the scope of the software to be sent to the remote system, especially if any patches are problematic.

"If the business users are in the lobby, there is no problem," Harrison said. "But if someone is remote, we are talking about cross-transporting the system, a lot of downtime, and if it damages the system, [IT professionals] may not even be ready to swap PCs with them immediately."

Intel® Endpoint Management Assistant and Intel® Active Management Technology are both part of the Intel vPro platform, and emergency measures have been added during the patching process. On the one hand, they allow IT to start the machine to ensure that the patch is received. Moreover, if a problem occurs, IT professionals can use tools to help remediate and fix the problem. Safe and without business interruption.

IT professionals have many needs, and even beyond security, they also need to pay close attention to and touch the machines of the entire organization. They may need to repair or provide more general support. And endpoints are not limited to business users. The machines on the network may include kiosks or digital signage, and they need to be managed at all times, even if they are closed or out of band.

Intel® Active Management Technology (Intel® AMT) uses targeted TCP technology to help the Intel vPro platform to actively work through the established trust relationship and communicate with devices even when the operating system is shut down and the machine is completely shut down. Manageability establishes a dialogue between the console on the machine and the system management so that IT can send instructions at any time, "even if it is simply,'We want you to boot,'" Harrison said.

Throughout the IT environment, different components appear to be competing for resources. Maintaining a proper balance is what keeps the system stable, reliable and safe. The Intel® Stable IT Platform Program is part of the Intel vPro® platform and has an extensive verification program across multiple components (processors, graphics cards, chipsets, and network connections) to ensure stability and reduce the number of image changes more than 15 times Months. "This is one of the main reasons people buy Intel vPro," Harrison said.

More importantly, Intel is testing for older Windows versions, knowing that many customers may delay updating to the latest Intel vPro generation-perhaps because of resource issues, or simply because they are still satisfied with the old version. "So we actually allow you to use older versions of Windows, even until next year, because we verified this," Harrison said.

Perhaps the biggest weakness of the platform is its lack of use on all four pillars-so customers are missing value. "For performance, stability, and security, end users don't need to do anything to enable these, except to ensure that they are buying the Intel vPro platform," Harrison said. But manageability does require IT professionals to do more to realize value. "This is something they really need to turn on in their environment," Harrison said. "So we want to remind them that you may be getting value from the security pillar or the stability pillar, but you don't realize it." When customers take advantage of all four pillars, the Intel vPro platform provides growth and business continuity. Reliable foundation and provide support for the technical needs of modern labor.

Laura Rich is a former freelance columnist for the New York Times, author of Paul Allen’s biography "Accidental Billionaire", and former editor of Condé Nast Portfolio, Fast Company, Inc., Industry Standards, etc. . She is responsible for startups, technology, the future of work, and digital commerce for companies such as Procter & Gamble, Silicon Valley Bank, ServiceNow, Tanium, and Coinbase.

This article is a sponsored collaboration between Intel and G/O Media Studios.

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